Front page - Willsoft

Ways to improve and maintain accessibility of your company

Find out more

BOOST TO ACCESSIBILITY
AND TURNOVER

No more customers frustrated by poor accessibility – rise in turnover.

REAL TIME
REPORTING

You can monitor the number of unhandled calls, and the identity of customers who have tried to reach you in real time.

100% OF
CUSTOMERS REACHED

HandyCall provides 100% coverage by catching up with every single caller without any omissions.

Porsche

“A company willing to grow through customer satisfaction needs accurate milestones.

Accessibility, as well as the quality of customer relationships are comprehensive and identifiable values.
Based on these values we are able to respond by improving our processes, and anticipate areas to be develop in future.

HandyCall has provided us the milestones that we were lacking before.”

Arto Koljonen After Sales Manager Oy AutoCarrera Ab

Käyttöauto Oy

“HandyCall provided us a real time solution for monitoring our telephone traffic, and its successful management. In the area of establishing customer contacts and customer communication HandyCall has brought us completely new possibilities the significance of which is highlighted in the present day automobile business.”

Kimmo Vuolle – Service Manager Käyttöauto Oy

O.K. Auto Oy

“We, at O.K. Auto Oy are extremely satisfied with HandyCall. We receive accurate information about how calls are handled at our different offices, right up to the individual level, and the way how missed called are returned. The purpose is not to “hunt down” anyone, but from the reports we can see right away, which sub-areas need improvement. ”

Seppo Ståhlberg – CEO O.K. Auto Oy

After introducing the HandyCall callback system every customer, who calls the company, can be contacted without any omissions.

Ways to improve and maintain accessibility of your company

Porsche

Käyttöauto Oy

O.K. Auto Oy

WILLSOFT OY

MYYNTI

IT

HELPDESK & LASKUTUS